Customer-facing terms of service for your SaaS platform. A click-through or sign-up agreement that governs the relationship between your platform and its users. Suitable for SaaS providers with a single subscription model serving business customers.
What's included
- A consultation to understand your platform, user journey, and subscription model.
- Drafting of SaaS terms of service covering account creation, subscription and billing, acceptable use, data handling and processing, SLAs and uptime, IP ownership, liability, suspension, termination, and governing law.
- One round of revisions based on your feedback.
- Final version ready to publish.
What's not included
- Platforms serving consumers (additional consumer protection requirements apply).
- Marketplace platforms or multi-sided business models.
- Privacy policy and cookie policy (see separate services).
- DPA for customer data processing (see DPA --- Drafting).
- Negotiation with the other party beyond the scope described above.
- Tax advice (including VAT, corporation tax, income tax, capital gains tax, and stamp duty).