Terms and conditions for businesses selling goods or services directly to consumers or online. Compliant with the Consumer Rights Act 2015, Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and UK GDPR. Suitable for e-commerce websites, subscription services, and direct-to-consumer brands selling within the UK.
What's included
- A consultation to understand your products/services, pricing model, and customer journey.
- Drafting of consumer-facing terms and conditions covering order process, pricing, payment, delivery, cancellation and returns (including the 14-day cooling-off period), warranties and guarantees, liability, complaints, and governing law.
- Compliance with the Consumer Rights Act 2015 and the Consumer Contracts Regulations.
- One round of revisions based on your feedback.
- Final version ready to publish on your website.
What's not included
- Terms for marketplace platforms where you act as an intermediary between buyers and sellers.
- Terms for regulated products (e.g. financial services, alcohol, pharmaceuticals).
- Privacy policy and cookie policy (see separate services).
- Negotiation with the other party beyond the scope described above.
- Tax advice (including VAT, corporation tax, income tax, capital gains tax, and stamp duty).
Terms and conditions for businesses selling goods or services directly to consumers or online. Compliant with the Consumer Rights Act 2015, Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and UK GDPR. Suitable for e-commerce websites, subscription services, and direct-to-consumer brands selling within the UK.
What's included
- A consultation to understand your products/services, pricing model, and customer journey.
- Drafting of consumer-facing terms and conditions covering order process, pricing, payment, delivery, cancellation and returns (including the 14-day cooling-off period), warranties and guarantees, liability, complaints, and governing law.
- Compliance with the Consumer Rights Act 2015 and the Consumer Contracts Regulations.
- One round of revisions based on your feedback.
- Final version ready to publish on your website.
What's not included
- Terms for marketplace platforms where you act as an intermediary between buyers and sellers.
- Terms for regulated products (e.g. financial services, alcohol, pharmaceuticals).
- Privacy policy and cookie policy (see separate services).
- Negotiation with the other party beyond the scope described above.
- Tax advice (including VAT, corporation tax, income tax, capital gains tax, and stamp duty).